![]() I waited until this evening to respond, because the support rep invited me to participate in a live desktop session. It would be cool to have some Corel staff attend this forum as this issue is now 2 weeks old for Newbie! I would like to know if I should give up on the software and try something else or wait. When will that be addressed and solved? Since I have to burn some DVD's, I need to know Also, it seems that I'd have to chip in extra money to get reasonable support on a newly bought product which does not do what it's supposed to. I have no high hopes to hear back from them, though, reading this threat. I've also opened a ticket and submitted the crash report. It virtually crashes when only looking at it: I was running Toast 11 and just recently upgraded to Toast 14. Roxio is a little better at producing a HD DVD on a DL Disk, but Roxio takes forever to create the disk. Unfortunately it doesn't burn Blu Ray disks. Search for this pdf on the web it may help you, it helped me - Your Easy Guide to Burning Blu-Ray Video Discs on Your Mac From OWC.pdfįor DVDs I really like " Wondershare Video Converter Ultimate." It is fast, reliable, and has many themes. My success comes when nothing else is running while encoding (DVD/BD) and only if I create a BD image first - i.e. Also, I have had success burning HD video and BD video disks (menus are not burning for me but the disk will launch in my player) and I have created a few coasters in the process. ![]() I have found like this thread is saying that T14 crashes in may ways - software hangs after burn, Disk fails to burn, the Drive Reported and Error: Sense Key=medium Error etc., menu fails to burn (reported). I am finding with El Capitan iDVD (v7.1.2 2010) will burn DVDs. ![]() Can someone here offer further suggestions as to how I can get Toast 14 functional before I ask for my money back? I'd really like to get Toast working again, as it has been our go-to DVD burner for years.Īny other software that will burn CD on a MAC?Ī Mac will burn CDs, but DVDs are a different story. So I have paid for an upgrade that has totally broken Toast for me, and technical support isn't even communicating with me. I have reset the Mac so it won't sleep during a burn, but that hasn't helped. However, it still crashes every time, sometimes within a few minutes, sometimes after reaching far into the burn process. Toast re-launched anyway, and I got a couple of initial screens with my name and software number and the user agreement, so after clicking through those I checked for updates, and the message told me I was running the latest version. It seemed to go okay, but at the end I got a window that said the update had failed. The 14.1 update came out this week, so I tried downloading and installing it. I contacted technical support again, asking for a more responsive rep, but after a no-reply email giving me a new case number, all I've had is more silence. That didn't help, and I emailed that info back, with a copy of the error log that comes up every time I try to burn. I contacted technical support, and the only reply I received suggested trashing the Library's preference files. This happens whether I burn to a disc image or a DVD-R. I rarely had a problem with Toast 10, but Toast 14 will not complete a DVD burn without crashing. I recently upgraded Toast Titanium 10 to 14 via download.
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